Both USCIS Customers (applicants or petitioners) and Representatives (such as lawyers, charitable groups, or corporations) who want the latest information about their case or multiple cases can create an account. By creating an account, you can:
- View current case status
- View case history
- View the history and next steps for service requests
- Receive case updates either by email or text message
And just like Case Status Online, all of these services are also available on any mobile device. The only difference between these two account types are Representatives may enter their own internal office tracking information with each receipt number and add more cases to their account.