USCIS Service and Office Locator
We provide a broad range of customer services and information services through our website.
We also provide nationwide information and customer service by phone at 1.800.375.5283. TDD for the hearing impaired is 1.800.767.1833
USCIS has established a toll-free military help line, 1-877-CIS-4MIL (1-877-247-4645), exclusively for members of the military and their families.
Services before you file
We provide a broad range of information through our website and by phone. You can check information, get assistance and get forms. You can also e-file certain applications. In addition to a wide variety of self-service information, you can call customer service at the above number for assistance.
You can also check to see our current processing time for an application before you file. Of course, a number of factors can affect our processing times, so they are subject to change.
Follow the instructions for the application you want to file.
Services after you file
You can check processing times for our applications and petitions based on where your case is being processed. For cases with a receipt number you can also monitor the actual case status, and can register to get automatic e-mail updates and/ or text message notifications as we process your case.
If you believe there is a problem with your case, if you move or need other service, we offer a variety of Case Services while a case is pending or after it is completed.
In addition to information and services through our website and by phone, we have several different kinds of offices that provide specialized services.
05-24-2015 06:09 PM CDT