Skip to Content

USCIS Service and Office Locator

Services Overview »  Find An Application Support Center »  In Puerto Rico »  Office Detail

Application Support Center for Puerto Rico

Street Address
The Application Support Center that serves your area is located in San Juan, PR.

The address is:

USCIS Application Support Center

273 Ponce de Leon Avenue

Plaza 273, 12th Floor, Suite 1202

San Juan, PR 00917.
Office Hours and Directions
PARKING: Parking is available.

HANDICAP ACCESSIBILITY: The main entrance is handicap accessible.
Parking & Accessibility
ASCs are located in specific places to accommodate customers located near them. Even though most ASCs provide the same services, if you need an ASC, please use the one nearest you.
Service Area
If you believe there is a problem with a case that you filed, you have moved, or you are in need of other services, the National Customer Service Center offers a variety of Case Services for a case that is pending or completed.

You should call the National Customer Service Center at 1-800-375-5283, during the hours we offer live assistance for information and assistance on Case Services.

Please note: Application Support Centers do not directly provide Case Services assistance that is related to the status of applications or other associated services.
Appointment Notices
There are no direct filings of applications at an ASC
Filing Services
OFFICE HOURS:

This office provides services to the general public by appointment from 8:00AM to 4:00PM, Monday through Friday.

This office provides services to military personnel from 9:00AM to 3:00PM, Monday through Friday. Military personnel do not need an appointment.

DRIVING DIRECTIONS:

Traveling North from Guaynabo:

Head west toward Puerto Rico 835.

Turn right onto Puerto Rico 835.

Turn right onto Puerto Rico 836.

Make a slight right onto PR-169.

Turn left onto PR-1 North.

Take the ramp on the left onto Expreso Las Americas/PR-18.

Exit onto Avenida Franklin Delano Roosevelt.

Turn left onto Avenida Juan Ponce de Leon.

The office is on the right.

Traveling South from San Juan’s Marriott Resort & Stellaris Casino:

Head Northwest on Avenida Ashford toward CII Mariano Ramirez Bages.

Turn right onto Avenida Juan Ponce de Leon.

Make a slight left onto Avenida Fernandez Juncos.

Continue Straight onto Avenida Fernandez Juncos.

Continue onto PR-1 South.

Make a slight left onto Avenida Luis Munoz Rivera Avenue/PR-1 South.

Turn left onto Avenida Franklin Delano Roosevelt.

Take the first left onto Avenida Juan Ponce de Leon.

The office is on the right.

Traveling East from Roberto Clemente Coliseum:

Head Northeast.

Take the first right toward Calle Juan Calaf.

Take the first left onto Calle Juan Calaf.

Take the first right onto Avenida Franklin Delano Roosevelt.

Turn left onto Avenida Juan Ponce de Leon.

The office is on the right.

Traveling West from Calle Robledo:

Head Southwest on CII Robledo toward Calle Juan Pablo Duarte.

CII Robledo turns left and becomes Calle Juan Pablo Duarte.

Turn right onto Avenida Barbosa.

Take the second left onto Avenida Franklin Delano Roosevelt.

Turn right onto Avenida Juan Ponce de Leon.

The office is on the right.

PUBLIC TRANSPORTATION:

Public transportation is provided by the Departmento de Transportacion y Obras Pulbras (DTOP) and Alternativa de Transporte Integrado (ATI) using the T5 or A5 Paradas (Bus Routes). For more information call 1-800-981-0097 or 787-250-6064.
Case Services
The only after filing service that is provided by an ASC is fingerprinting. Fingerprinting services are by appointment only and are related to an application for an immigration benefit.

You will be notified about an ASC appointment by mail. You should follow the instructions on the appointment notice to reschedule the appointment.

This office profile was last updated at 12:24:51 01/02/2015

03-28-2015 11:21 PM CDT