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USCIS Service and Office Locator

Services Overview » Local Office

Local Office

Local offices handle scheduled interviews on non-asylum related applications.

Local offices also provide limited information and customer services that supplement those we provide through our website and by phone. We recommend you consider the convenient service options we offer by web and by phone before you take the time to go to a local office for service. If you do need to go to one of our local offices, to serve you better most of them provide in-person services by appointment. To minimize your wait time, we recommend you make an appointment before you go. You'll find more information about appointments below and in our individual office profiles.

Services before you file

We recommend you use our website or call customer service for these kinds of services. The services we provide in our local offices primarily deal with problems relating to applications and petitions that have already been filed and which we have not been able to resolve through our website or by phone.

Filing services

Most applications must be e-filed or filed by mail at our Service Centers or National Benefit Center.

A very small number of applications are filed direct at one of our local offices. Follow the instructions on the application or petition form. If it says file at your local USCIS office, use the locator below to find your local office and see whether to file there by mail or in-person.

Services after you file

For services on a case after you file, we recommend you use our website or call customer service. You can check processing times for the kind of case you filed to get a sense of how long processing will take. If you believe there is a problem with your case, if you move or need other service, we offer a variety of Case Services while a case is pending or after it is completed. Just call customer service.

Appointments

Appointments we make

We may schedule an appointment at a local office or Application Support Center (ASC) if we need to interview you, or as we otherwise process your case. It is important that you make every effort to make that appointment. Not appearing will at least delay your case. It may mean certain processing steps will have to be repeated. It may also affect eligibility for benefits, and could mean we will have to deny the application or petition.

If an emergency prevents you from making your appointment, follow the instructions on the appointment notice. For local office appointments you can call customer service and request rescheduling, but we will not guarantee that we will agree to reschedule your case, or that rescheduling will not significantly affect your case.

Appointments you can make

Our local offices provide filing services for a limited range of applications. To serve you better most offer appointments to file those applications that their profile indicates should be filed there in person. To minimize your wait time, and given the length of time and process involved in filing, we recommend you make an appointment before you go. You can find more information about appointments in our individual local office profiles.

Our local offices also provide limited information and customer services that supplement those we provide through our website and by phone. We recommend you consider the convenient service options we offer by web and by phone before you take the time to go to a local office for service. If you receive a notice from us asking that you go to a local office for service, or decide you do need to go to one of our local offices for service, to serve you better most of them provide in-person services by appointment. To minimize your wait time, we recommend you make an appointment before you go.

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Local Office Locator

For information about a specific office, use the map below or enter your ZIP code in the box provided.

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Click on your state in the map or select it from the dropdown below.

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07-29-2015 04:59 PM CDT