Did you miss a notice about your pending case with USCIS? While your case is pending,
we may mail you notices such as a request for additional evidence or a decision notice.
Our customers sometimes report to us that these notices are not received.
Check your case status online to see whether we mailed you a notice. For selected forms,
you can send us an inquiry if you did not receive a notice that we mailed you.
NOTE: Do not submit an inquiry if you recently filed an application. You should
receive a receipt notice within 30 days after filing at a Service Center or 10 days
after filing at a Lockbox.
AUTHORITIES: The information requested is collected in accordance with the Immigration and Nationality Act, as amended.
PURPOSE: The primary purpose for completing is to respond to your request for assistance with an immigration benefit application, petition, and document.
ROUTINE USES: The information provided may be used by and disclosed to DHS personnel and contractors or other agents who need the information to assist in activities related to your inquiry. The information will be shared in accordance with approved routine uses, as described in the associated published system of records notices, available at www.dhs.gov/privacy.
DISCLOSURE: Furnishing this information is voluntary. However, failure to provide the requested information may delay or prevent USCIS from responding to your inquiry. Please note that the system will record user information such as Internet Protocol Address and Web Browser type and version upon submission.
Return to Main Customer Inquiry Page
View all USCIS Customer Service Online Tools